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Support Email: support@toucancocktails.com

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Support Hours

Monday – Friday
8:00 AM – 4:00 PM

Saturday
8:00 AM – 4:00 PM

Sundays
8:00 AM – 4:00 PM

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I made a mistake in my order, what do I do?

For support with an orderEmail:support@toucancocktails.comcom

What inspired the creation of Toucan Cocktails?

Toucan Cocktails was born from two friends, Steven and John, who shared a love for spirits and a vision to innovate the cocktail experience. They aimed to create the ultimate portable cocktail experience, leading to the development of Toucan Cocktails.

How did you come up with your recipes?

Toucan Cocktails was born from two friends, Steven and John, who shared a love for spirits and a vision to innovate the cocktail experience. They aimed to create the ultimate portable cocktail experience, leading to the development of Toucan Cocktails.

Will there be more cocktails added to your lineup?

Toucan Cocktails was born from two friends, Steven and John, who shared a love for spirits and a vision to innovate the cocktail experience. They aimed to create the ultimate portable cocktail experience, leading to the development of Toucan Cocktails.

How many cocktails are in one Toucan?

Each Toucan mixes into two full strength cocktails, or as my best friend says one really big strong cocktail. Our double pour 100ML spirit top cans include 80 Proof Tequila Reposado, 100 Proof French Wheat Vodka, or 102 Proof Kentucky Straight Bourbon Whiskey. Our bottom cans contain premium, all-natural mixers filled to 120-150ml, depending on the cocktail, allowing you to add ice, add the spirit, snap back together and shake down a fresh cocktail.

How should I go about placing a large order (ex. events, gifting, etc)?

For bulk or corporate orders, please reach out to our customer service team via our website. We're here to help make your events and gifting occasions special with Toucan Cocktails.

How much is shipping?

We offer FREE GROUND SHIPPING when you order two (2) or more six packs in the United States. Single six packs are a flat standard ground rate. Our shipping partner, Long Horn iscurrently not shipping to MI / UT / SD. All alcohol orders are processed and fulfilled by licensed third-party retailers on the Bottle Nexus network. The checkout functionality is provided solely for the convenience of our consumers.

Who will ship my product?

Orders containing cocktails are fulfilled by licensed retailers out of Washington, DC, shipping via FedEx and UPS.

What is the turnaround time for receiving an order?

We strive to deliver your Toucan Cocktails within 3 to 5 business days, depending on your location.
Expedited shipping options are also available.

Do I have to be at home to receive my product?

Yes, due to the alcoholic content of our cocktails, an adult aged 21 or over must be present to sign for the delivery.

Are your cocktails gluten-free?

While many of our cocktails are crafted with gluten-free ingredients, we recommend checking the specific product details for allergen information.

Is there nutritional information about your cocktails?

Yes, nutritional information is available for each of our cocktail mixers on our website, ensuring you can enjoy our products with confidence.

Are your cocktails dairy-free?

Yes, all Toucan Cocktails are dairy-free, catering to a wide range of dietary preferences.

What's the expiration date of your cocktails?

Our cocktails have "drink by" date codes on the bottom of the can to give you confidence in getting a cocktail with peak freshness. Toucan's are best enjoyed within 12 months from production. We recommend storing them in a cool, dry place until ready to enjoy.

Why is my store account no longer working?

If you're experiencing issues with your account, please contact our customer service team for assistance at support@toucancocktails.com. We're here to ensure a seamless experience on our platform.

How can I get a refund or address issues with my order?

Customer satisfaction is our top priority. If you have any concerns with your order, please reach out to us directly for assistance with returns, refunds, or any other inquiries.

Where do you ship?

We ship throughout most of the continental United States. We are currently not shipping outside of the continental United States or to MI / UT / SD. All alcohol orders are processed and fulfilled by licensed third-party retailers.